• salupaul@gmail.com
  • +91 8921263665

Privacy Policy

Company Name: Bethel Family Counseling Center
Service Focus: Family Counseling
 Phone: +91 8921263665
 Email: salupaul@gmail.com

At Bethel Family Counseling Center, we are deeply committed to protecting the privacy and confidentiality of every individual and family that seeks our services. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information, and your rights in relation to that data.

We understand the sensitive nature of family counseling, and we want you to feel safe, secure, and respected at every stage of your engagement with us.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, age, gender, address, contact number, and email.

  • Health and Counseling Information: Details shared during registration and therapy sessions, including emotional, psychological, or family-related issues.

  • Payment Information: For processing payments (e.g., UPI, online transactions), though we do not store credit/debit card details.

  • Usage Data: If you use our website, we may collect anonymous data such as browser type, visit duration, and pages visited for site improvement.


2. How We Use Your Information

Your information is used for the following purposes:

  • To provide effective family counseling services tailored to your needs.

  • To communicate with you regarding appointments, feedback, and service updates.

  • To maintain internal records and improve our service offerings.

  • To comply with legal obligations, when necessary.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.


3. Confidentiality and Client Rights

Confidentiality is the foundation of our counseling services. Any information shared during sessions is strictly confidential and will only be disclosed in the following exceptional situations:

  • If there is a risk of harm to yourself or others.

  • In cases of suspected child or elder abuse.

  • When mandated by a court of law.

Clients have the right to access their records, request corrections, or withdraw consent to use their data at any time.


4. Data Security

We take all reasonable technical and organizational precautions to protect your personal information. This includes secure data storage, restricted access, and encrypted communication (where applicable).

Our team is trained in ethical standards and confidentiality protocols, ensuring your data is handled with the utmost care and responsibility.


5. Online Sessions and Digital Privacy

For clients who opt for online counseling sessions, we use secure and encrypted video conferencing tools. However, clients are responsible for using private, secure internet connections and devices to maintain confidentiality on their end.

While we strive to maintain secure communication, Bethel is not responsible for third-party platform breaches or network issues outside our control.


6. Cookies and Website Usage

If you visit our website, we may use cookies to improve functionality and user experience. These cookies do not identify you personally and can be disabled through your browser settings.


7. Policy Updates

This Privacy Policy may be updated periodically. All changes will be posted on our official website or shared via email where appropriate. Continued use of our services implies agreement to the latest version.


8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Phone: +91 8921263665
Email: salupaul@gmail.com

At Bethel, your trust is our top priority. We are committed to safeguarding your personal and emotional privacy—because your peace of mind matters to us.